Customer Service Training, Online Course Suitable For Hotel Staff & Hospitality

We offer an online customer service training programme as working within the hotel or hospitality environment and having your staff trained so that they offer exceptional customer service is not only important, but essential for the success of your business. As a happy customer is loyal and is more than likely to return.

We offer an online customer service training hotel staff course programme that is an ideal learning platform for hotel receptionists, managers, secretaries, cleaners, or anyone who works within the hotel, or hospitality environment and would like to gain customer service certification.

Training Course Content & Registration

  • What is customer service?
  • The goals of a great service
  • Discovering & understanding needs
  • Delivering maximum levels of service
  • Making everyone feel great
  • Communication skills
  • Non-verbal communication
  • Body Language
  • Dealing with complaints
  • CPD Certified Course
  • Video Based Training Programme
  • Over 1 Hour Of Programme Video
  • Print Your Certification
  • Course Fee £25 + vat

Customer service training via e-learning, suitable for hotels, guest houses, hospitality, receptionists, managers, cpd certified course, click here to register and start

Customer Service Training Certification

Get certified now with our CPD certified video based e-learning programme.

CPD Certified customer service online training course, ideal for hotel managers, receptionists, secretaries, cleaners, guest houses, video based learning at a time convenient to you.

Our online customer service course is conducted using video based instruction from within your own secure training area and once you have completed the simple registration process you can start your course at once.

This course is available with free customer service training videos, which can be paused or rewound to gain a better understanding of the course content and structure as you progress through the course and all certification can be printed on completion of the course.

Our customer service online training programme is an ideal learning solution for hotel managers, receptionists, secretaries, cleaners, or anyone who works within the hotel, or hospitality environment.

Training is broken down into modular sections with questions at the end or each module, before moving on to the next section you can review all your previous answers before you submit.

Our customer service training online course is an ideal learning platform for hotel staff, managers and receptionists and once you have successfully completed, this course is available with free hospitality customer service training certification, which can be downloaded and printed on completion.

Register now by clicking here for our cpd certified programme and print certification on completion.You will be given 3 attempts to achieve a pass rate of 70% or higher to pass this course and gain your customer service certification. You can register and start by clicking the “Register Now” button.

Additional Online Training Courses Available

We offer many additional online training courses that are suitable for hotel staff and the hospitality environment. You can register and start by clicking the course image below, or additional information can be found by clicking the text link.

For any additional information regarding our e-learning customer service course, which is suitable for hotel staff, or any of the additional courses we offer please contact us through our contact us page.